A Point of sale or POS system is fundamental for any restaurant business. It incorporates client relationships, stock records, and handling sales. Earlier POS framework was similar to a sales register where clients would make payments in return for goods and services provided. Presently with increasing and cutting-edge rivalry, a POS system offers several features such as reporting and data analytics, stock records. The restaurant management system needs to have integrated POS systems in place so that they can offer their customers the best experience, keep an eye on the cash, employees, and improve the overall profitability of the business.
Your restaurant business needs to have a good POS system that is best suited for your needs. Therefore, you should keep some simple facts in your mind when you are deciding on a Pos system for your restaurant,
- Your POS system should be simple and easy to navigate. You should have a clear understanding of the POS system and your employees should also find it user friendly. Most of the POS systems have some common features like accepting payments, inventory management, keep a track of customer data and sales processing. However, apart from that, every POS software will have its personalized features, user interface, and layout. You should choose one that is easy for you and your employees to operate so that you can train your staff to use the system quickly and save valuable business time.
- The POS system should be mobile as it facilitates operations more efficiently. If your staff can access the POS system from tablets or smartphones then they can use it more effectively and save time as they will not be running towards a fixed POS system to feed in the data from time to time. The POS system should be intuitive, easy to learn, and operate so that it saves time and ensures smooth operations. Another benefit of using a portable POS system is that you can use it from anywhere. As such you will be able to resolve any customer or staff related problems quickly, no matter where you are.
- Restaurants with the POS system likewise incorporate the capacity to promptly acknowledge different payment types including EMV chip cards, contactless installments (NFC), and versatile e-wallet options. This gives customers a variety of choices for making the payment. By empowering your clients to utilize diverse payment types, you can expand income along with consumer loyalty.
- Today the restaurants are not only limited to a proper location with all the props of formal dining space. They can be a roadside stall or a food truck. In such a scenario it is not wise to invest in a POS system that can only be operated from proper hardware like a computer. Therefore, you must determine the level of mobility your restaurant requires before you select your POS system.
- Maintenance and security of your customer data are another sought after feature that you must look for in your POS system. The system will maintain a record of your customer details in an organized manner that will be continually updated over time. Most of the modern POS software has features like automatic data backup, custom access controls that will limit the number of people who can gain access to your customer data and data encryption so that your customer information cannot be hacked by unauthorized users
- A lot of information is fed into the PoS systems in restaurants. You can use this data to your advantage if you have intelligent reporting solutions in your software like in IPOS. You can monitor what is the popular choice among customers, identify your regular customers, improvise your menu according to customer ratings, etc. You will also be able to understand how your staff is performing, actual food and labor costs and how to attract new customers to your restaurant, etc.
- Your POS framework will likewise permit you to screen Key Performance Indicators (KPIs, for example, normal client deals, stock turnover, and sell-through rate. This insight into your business execution will assist you with distinguishing prosperous regions of your business and others that may require improvement. In any case, this knowledge will help you in causing the important acclimations to assist you with maintaining productivity and a competitive edge in the market.
- Inventory management is a crucial part of any restaurant business. You should have a good idea about what ingredients will be needed and in what quantities. Your business will suffer if your kitchen does not have the ingredients for the dishes that the customers have ordered. This can be easily resolved by keeping a track of all the customer favorites on various days of the week and order your supplies accordingly. In this way you will never have a shortage of ingredients in your kitchen and customers will also be satisfied. Your POS system can also track your inventory and tell you when it is time to get fresh supplies.
- POS frameworks furnish your clients with more informative receipts as opposed to only a sheet of paper with the date and the measure of the deal. POS frameworks use stock information to give significantly more data, including product portrayal, cost, and investment funds from a deal or coupon. With certain frameworks, you additionally have the alternative to redo a specific bit of the receipt like the footer. You can utilize this to print coupons straightforwardly on the receipt, give data on your dedication rewards program, explain the return or refund policy of your restaurant, or advance your online networking channels — or some other custom message.
Customers want a speedy service that is both good and efficient. Like, after finishing their meal they will certainly not like to wait in a queue for their receipt. A POS arrangement gives a quicker checkout process than sales registers, especially on the off chance that they’re utilizing a standardized identification scanner to ring up the items. POS innovation permits you to take advantage of the checkout experience to draw in clients and ensure they leave with a decent impression of your restaurant.